High Lifter Warranty

High Lifter LLC. warrants to the original retail purchaser that the High Lifter® product is free from non-conformities in material and workmanship:

High Lifter Product Duration Replacement Cost
Lift Kits (Signature, Standard, and Big Lifts) LIMITED LIFETIME WARRANTY  
Control Arms LIMITED LIFETIME WARRANTY  
Trailing Arms LIMITED LIFETIME WARRANTY  
Radiator Relocation Kits LIMITED LIFETIME WARRANTY  
Portal Gear Lifts LIMITED LIFETIME WARRANTY  
Wheel Spacers LIMITED LIFETIME WARRANTY  
Tow Hooks LIMITED LIFETIME WARRANTY  
Control Arms LIMITED LIFETIME WARRANTY  
     
DHT X Axle 48 Month Limited Warranty $50 - If fails within first 18 months then FREE replacement
DHT XL Axle 48 Month Limited Warranty $50 - If fails within first 18 months then FREE replacement
HL Stock Series Axle 24 Month Limited Warranty $50
     
Bumpers 90-Day Limited Warranty  
Springs 90-Day Limited Warranty  
Frame Stiffener Kits 90-Day Limited Warranty  

LIMITATIONS OF WARRANTY / IMPLIED WARRANTIES:

High Lifter's sole obligation under this warranty is to repair or replace the defective product, at High Lifter's option. The duration of any implied warranty or condition of merchantability, fitness for particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above. In no event shall High Lifter be liable for any loss, inconvenience, or damage, whether direct, incidental, consequential, or otherwise resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise with respect to this product except as set forth herein. All limitations of this implied warranty are subject to the laws of the state or country in which you reside. To obtain service under this warranty, please contact the retailer where you purchased your High Lifter product, or call High Lifter Customer Service Department at 800-699-0947, or by email at warrantycare@highlifter.com

WARRANTY EXPLANATION

This warranty in no way replaces or constitutes an extension of the complete UTV or vehicles manufacturer's warranty. Retailers and wholesale outlets for High Lifter products are not authorized to modify this warranty in any way. It is the consumer's responsibility to regularly examine the product to determine the need for normal service or replacement. This warranty does not cover the following:

  • High Lifter products which have been modified, neglected or poorly maintained, misused or involved in accidents.
  • Damage occurring during shipment of the products (such claims must be presented directly to the carrier).
  • Damage to products resulting from improper assembly or repair of the UTV or vehicle.
  • Damage or deterioration to the surface finishes aesthetics or appearance of the product.
  • The labor required to remove, re-fit- or re-adjust the product.

WARRANTY POLICY DETAIL

All warranty return claims must be authorized by High Lifter Customer Service and assigned a Return Merchandise Authorization (RMA) number. High Lifter's commitment to you is to ship replacement parts within 24 hours of approving the claim; however, warranty replacements may be delayed if the product id discontinued or out of stock Customer/Dealer is responsible for associated costs of shipping warranty/return items back to High Lifter, when required. Please note that High Lifter is not responsible for shipping charges on product returned for warranty or repair, including duties and fees required by those residing outside the United States. Warranty claims submitted over 1-year post purchase will be subject to shipping and handling fees.

All order or shipping discrepancies must be reported by phone or email within 5 business days of receipt of the order. No return will be accepted after 30 days from the date of the RMA number being issued.

To submit a request for Warranty Service, or if you need a refund or exchange outside of a warranty request, please email the details below to warrantycare@highlifter.com or call 800-699-0947.

Please provide the following information:

  1. Name, Shipping Address, and Phone Number
  2. Part # of Product
  3. Sales REceipt # / Proof of Purchase
  4. Picture of the product installed, vehicle the product is installed on, and damage
  5. Date of Purchase
  6. Nature of Problem

Click here to download High Lifter's warranty information.

High Lifter ATV / UTV Tires
Limited Warranty

High Lifter warrants, subject to the terms, conditions and limitations stated here, its ATV/UTV tire products to be free from defects in materials and workmanship.

High Lifter’s liability for tires shall be limited to replacement with a new High Lifter tire of the same size and type.

  1. Applies only to the original consumer purchaser for 2 years from purchase date; warranty is not transferable.

  2. Requires proof of purchase, including photo or scan of original sales receipt showing purchase date plus retailer name and contact information.

  3. Warranty-claim tires must be returned to the original selling dealer, or to High Lifter.

  4. Does not cover mounting and balancing charges.

  5. Does not apply to tires used in racing and competition.

  6. Does not apply to tires damaged by road and trail hazards - including punctures, cuts, and/or tears.

  7. Does not apply to tires damaged by overloading, under-inflation (often causing pinch flats), improper mounting, and/or fitment to incorrect rim.

  8. Does not apply to blem tires for cosmetic defects.

There are no warranties either expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose, which extend beyond the description on the face hereof. High Lifter shall not be liable for any incidental or consequential damages. No representative of High Lifter has the authority to make any representations of promises except as stated herein.

Some states do not allow limitations on how long an implied warranty lasts and do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Click here to view High Lifter's Tire and Wheel warranty information.