rrouse4761
Posts: 76
Joined: 2/4/2005
From: NC
Status: offline
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first of all, i'm not saying anything bad about the dealer or their work, just lack of care for customers from BRP's end. Like i told the dealer, i may sell this unit but it is kind of frustrating when you try to call BRP for three weeks now and no one even cares to return your phone calls. Like i said, i never said ANYTHING bad about the dealer or their work, never questioned the repair, just if anyone else had had this problem. As for the oil in the airbox and filter, i explained when i was at the dealer that a mouse had stopped up my air intake from sitting in the barn over the winter months and when i cranked it and rode it, it sucked oil from the engine breather line, the only other place it could get air from. I didn't ask for the air filter to be cleaned this time, i specifically told the dealer not to worry about it. I will clean that myself if i get to go riding this summer. You're right, warranty doesn't cover being stupid but when i have had trouble with this transmission since month 1, the least the reps at BRP could do would be to call me back and talk to me. I'm not expecting them to cover the part but would like to express my concern to them about their customer care. When i filed the lawsuit against BRP, i made absolutely sure that the dealer knew it was nothing against them or their service department. Also, when i dropped the lawsuit, the customer rep at BRP assured me that if i dropped the case, the modifications i had made to my ATV WOULD NOT affect my warranty. I wanted to ask her about this and also about the VIN being flagged. So if you think i am bashing the dealer or their work, you are wrong.
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2006 Bomb. outlander 800EFI-28" Mudzilla, 3k wireless winch, front and rear bumpers, HMF with Dobeck TFI, snorkeled CVT cover, modified CVT vent tube and installed drain plug for CVT____2001 Suzuki Quadmaster 500-27 Mudzillas 3000 lb. wireless Ramsey Winch____2004 Honda Recon-3000 lb. POS Superwinch
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